Case Study · High-Performance Teams

Levelling Up: from Good to Great Collaboration

How to elevate team performance to the next level?

Levelling Up: from Good to Great Collaboration

Industry

Healthcare

Company type

Global Medical Association

Function

EC & Operations Team

Format

½-day workshop

Context

A good collaboration base with the ambition to grow.

Despite good collaboration between the Executive Committee and the Operations Team, there was a strong ambition to grow and rise together to deliver better results and services to their members.

That is why they decided to work on a ‘from good to great’ journey together.

Audience: 26 team members

Location: Basel, Switzerland

Timing: November 2024

Facilitation setup: two facilitators

The Challenge

Elevating team performance to the next level.

The following workshop goals were aligned:

  • Identify areas to strengthen collaboration.
  • Uncover sweet spots for innovation and joint value creation.

Workshop Process

From personal strengths to growth workstreams.

The team worked in two subgroups that tackled the same business questions. Results were consolidated throughout the process, with final alignment at the end.

01

Strengths and passions

Personal strengths and passions were unpacked as assets for growth.

02

Best-in-class collaboration

A joint aspiration for a best-in-class collaboration model was defined.

03

Growth workstreams

Growth workstreams to drive change were co-created and prioritized.

Key Output

Three concrete change initiatives.

The session created alignment on concrete change initiatives and the teams that would carry them forward.

Change initiatives

Three concrete change initiatives were aligned at the end of the session.

Mixed project teams

Project teams were formed through volunteering by all team members, with a mixed setup of EC and Operations team members.

From Workshop to Execution

Every team member signed up for a workstream.

Every team member signed up for a workstream they were passionate about, bringing in their knowledge and expertise to drive optimization.

Dual project leaders from the EC and Operations Team were assigned, and concrete project charters were developed for each workstream. Regular progress check-ins were agreed as part of the ongoing meeting schedule to create shared awareness of the implementation status of each topic.

Impact

The growth journey strengthened trust and ownership.

Higher trust levels

Through the mixed-group setup between EC and Operations Team, participants bonded and got to know each other more deeply, which strengthened the level of trust.

Growth mindset

The shared awareness of areas for improvement in a well-performing team moved team members from their comfort zones into a healthy stretch zone and had a positive impact on the overall growth mindset.

Broader perspectives

The joint workstream ownership after the workshop reinforced the connection across EC and Operations team members and opened up broader perspectives and ideas.

Let’s connect

Need to level up your team collaboration?

A high-performance team workshop can help teams identify areas to strengthen collaboration, uncover growth opportunities and turn collaboration ambition into concrete workstreams.