Case Study · High-Performance Teams
Levelling Up: from Good to Great Collaboration
How to elevate team performance to the next level?

Context
A good collaboration base with the ambition to grow.
Despite good collaboration between the Executive Committee and the Operations Team, there was a strong ambition to grow and rise together to deliver better results and services to their members.
That is why they decided to work on a ‘from good to great’ journey together.
Audience: 26 team members
Location: Basel, Switzerland
Timing: November 2024
Facilitation setup: two facilitators
The Challenge
Elevating team performance to the next level.
The following workshop goals were aligned:
- Identify areas to strengthen collaboration.
- Uncover sweet spots for innovation and joint value creation.
Workshop Process
From personal strengths to growth workstreams.
The team worked in two subgroups that tackled the same business questions. Results were consolidated throughout the process, with final alignment at the end.
01
Strengths and passions
Personal strengths and passions were unpacked as assets for growth.
02
Best-in-class collaboration
A joint aspiration for a best-in-class collaboration model was defined.
03
Growth workstreams
Growth workstreams to drive change were co-created and prioritized.
Key Output
Three concrete change initiatives.
The session created alignment on concrete change initiatives and the teams that would carry them forward.
Change initiatives
Three concrete change initiatives were aligned at the end of the session.
Mixed project teams
Project teams were formed through volunteering by all team members, with a mixed setup of EC and Operations team members.
From Workshop to Execution
Every team member signed up for a workstream.
Every team member signed up for a workstream they were passionate about, bringing in their knowledge and expertise to drive optimization.
Dual project leaders from the EC and Operations Team were assigned, and concrete project charters were developed for each workstream. Regular progress check-ins were agreed as part of the ongoing meeting schedule to create shared awareness of the implementation status of each topic.
Impact
The growth journey strengthened trust and ownership.
Higher trust levels
Through the mixed-group setup between EC and Operations Team, participants bonded and got to know each other more deeply, which strengthened the level of trust.
Growth mindset
The shared awareness of areas for improvement in a well-performing team moved team members from their comfort zones into a healthy stretch zone and had a positive impact on the overall growth mindset.
Broader perspectives
The joint workstream ownership after the workshop reinforced the connection across EC and Operations team members and opened up broader perspectives and ideas.
Let’s connect
Need to level up your team collaboration?
A high-performance team workshop can help teams identify areas to strengthen collaboration, uncover growth opportunities and turn collaboration ambition into concrete workstreams.